Cookie Policy

Cookies are small text files that are stored on your device when you visit a website.

They help websites remember information about your visit, such as:

• Whether you are signed in;
• Your preferences and settings;
• Security information;
• How you interact with the website; and
• Information used to understand and improve website performance.

Drivian may also use similar browser technologies, such as Local Storage, which allow certain information and application settings to be stored on your device.

We use cookies and similar technologies to:

• Keep you signed in to your Drivian account;
• Maintain secure sessions;
• Protect Drivian against fraud and abuse;
• Remember your preferences;
• Provide platform functionality;
• Understand how visitors use Drivian;
• Measure feature and product usage;
• Monitor website and application performance;
• Improve our Services and user experience;
• Measure the effectiveness of marketing campaigns; and
• Remember your cookie and privacy preferences.

Some cookies are necessary for Drivian to function properly.

Other cookies, such as certain analytics and marketing cookies, are used only with your consent where required by applicable law.

Essential Cookies

Essential cookies are required for Drivian to operate correctly and securely.

They may be used for purposes such as:

• User authentication;
• Maintaining login sessions;
• Security;
• Preventing fraud or abuse;
• Protecting forms and requests;
• Remembering essential application settings; and
• Maintaining your cookie consent preferences.

Because these cookies are necessary to provide the Services, they cannot be turned off through our cookie notice.

You may still block them through your browser, but doing so may prevent parts of Drivian from functioning correctly.

Analytics Cookies

Analytics cookies help us understand how visitors and customers use Drivian.

They may collect information such as:

• Pages visited;
• Features used;
• Navigation patterns;
• Session duration;
• Browser type;
• Device type;
• Operating system;
• Approximate geographic region;
• Referral source;
• Product interactions; and
• Performance information.

We use this information to understand usage patterns, identify problems, improve Drivian, and determine which features are most useful to our customers.

Analytics services we may use include:

• Google Analytics 4 (GA4)
• Mixpanel

Where required by applicable law, these technologies will only be activated after you consent to analytics cookies.

Marketing and Advertising Cookies

We may use marketing technologies to understand the effectiveness of our advertising campaigns and how visitors interact with Drivian after seeing or clicking an advertisement.

These technologies may help us:

• Measure advertising conversions;
• Determine whether an advertisement resulted in a visit or registration;
• Understand campaign performance;
• Measure conversions and subscriptions;
• Build aggregated advertising audiences; and
• Improve our marketing activities.

Services we may use for these purposes include:

• Meta Pixel / Facebook Pixel

Marketing providers may combine information collected through their technologies with information they already hold about you in accordance with their own privacy policies.

Where required by applicable law, marketing and advertising technologies are only activated after you provide consent.

Drivian may use your browser's Local Storage, Session Storage, or similar technologies to provide application functionality.

Unlike traditional cookies, information stored in Local Storage may remain on your device until it is deleted by the application, cleared by you, or removed by your browser.

Information stored locally may include:

• Authentication or session information;
• Application preferences;
• Dashboard settings;
• User interface preferences;
• Integration-related settings;
• Cookie consent choices; and
• Other information necessary for Drivian to operate correctly.

These technologies may be essential for certain parts of the Drivian application.

Some cookies and similar technologies may be provided or used by third-party services that help us operate Drivian.

Depending on the features you use, these providers may include:

• Google Analytics – website analytics;
• Mixpanel – product and usage analytics;
• Meta – advertising and conversion measurement;
• Cloudflare – website security, performance, and infrastructure;
• Stripe – payment processing;
• PayPal – payment processing; and
• Other service providers used to operate particular Drivian functionality.

For example, payment providers may use their own cookies when you interact with checkout or payment functionality.

Third-party services have their own privacy and cookie practices. Their use of information is governed by their respective privacy policies and terms.

For more information about how we work with service providers, please review our Privacy Policy.

When you first visit Drivian, you are shown a cookie notice explaining that we use cookies and similar technologies to keep Drivian secure and functioning properly and to understand how it is used.

Selecting “OK” on that notice records your consent to the cookies described in this Policy, including analytics cookies. Your choice is remembered in your browser for 180 days, after which the notice is shown again.

Essential cookies do not require consent where they are strictly necessary to provide the website or Services requested by you. They are used whether or not you have accepted the notice.

Analytics and other non-essential technologies are not activated until you accept the notice. Until then, no analytics tag is loaded and no analytics cookie is set.

We do not currently offer a granular cookie preference centre. There is no option to accept some categories of non-essential cookies while refusing others.

Withdrawing Your Consent

You may withdraw your consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

To withdraw your consent, delete Drivian's cookies through your browser settings. This removes the record of your consent, stops analytics cookies from being used, and causes the cookie notice to be shown again on your next visit. Section 7 explains how to manage cookies in your browser.

You may also contact us at [email protected] with any question about your cookie choices.

You can also manage cookies through your browser settings.

Most browsers allow you to:

• View cookies stored on your device;
• Delete individual cookies;
• Delete all cookies;
• Block cookies from particular websites;
• Block third-party cookies;
• Block all cookies; or
• Automatically delete cookies when you close your browser.

Please note that blocking essential cookies or browser storage may prevent some Drivian features from working properly.

Browser controls are separate from the consent recorded through the Drivian cookie notice. Clearing your cookies in the browser also clears that record, as described in section 6.

Cookies may remain on your device for different periods depending on their purpose.

Session Cookies

Some cookies exist only while your browser is open and are automatically deleted when you close it.

Persistent Cookies

Other cookies may remain on your device for a defined period or until you delete them.

The duration of third-party cookies is determined by the applicable provider and may change from time to time.

Where appropriate, we aim to retain cookies only for as long as reasonably necessary for their intended purpose.

We may update this Cookie Policy from time to time to reflect:

• Changes to the cookies or technologies we use;
• New Drivian features;
• Changes to third-party providers;
• Changes to our business operations; or
• Legal or regulatory requirements.

When this Policy is updated, we will revise the “Last updated” date at the top of this page.

Where required by law, we may ask you to renew your cookie consent after significant changes.

If you have questions about this Cookie Policy or how Drivian uses cookies and similar technologies, please contact us: