Refund Policy

Drivian offers a 7-day free trial on all subscription plans, allowing you to explore the platform before your first payment.

Unless you cancel before the end of the trial period, your selected subscription will automatically begin and the applicable subscription fee will be charged using your chosen payment method.

You may cancel your trial at any time before it ends to avoid being charged.

If Drivian does not meet your expectations after your first payment, you may request a refund within seven (7) days of the original paid purchase or first subscription charge.

Refund requests submitted more than 7 days after the original charge are generally not eligible for a refund, except where otherwise required by applicable law.

The 7-day refund period applies to the initial paid subscription charge.

Automatic subscription renewals and recurring charges after the initial subscription period are generally non-refundable.

You can cancel your subscription at any time through your Drivian account to prevent future renewal charges.

You may cancel your active subscription at any time through your Drivian dashboard.

After cancellation, your subscription will remain active until the end of the period you have already paid for, unless otherwise stated within your account.

No further subscription charges will be made after cancellation.

Cancelling a subscription does not automatically issue a refund. If your original payment is still within the eligible 7-day refund period, you must submit a refund request separately.

To request a refund, please contact us at:

Email: [email protected]

Please include:

• Your full name
• The email address associated with your Drivian account
• The approximate purchase date
• The amount charged
• A brief explanation of your refund request

Providing this information helps us locate your payment and process your request more quickly.

Approved refunds will be returned to the original payment method whenever possible.

Once we issue the refund, your bank, card issuer, or payment provider may require several business days before the funds appear in your account.

The exact processing time depends on your financial institution or payment provider.

If you experience a billing issue or believe you were charged incorrectly, we encourage you to contact us before initiating a chargeback or payment dispute.

We will make reasonable efforts to investigate and resolve billing concerns promptly.

We may update this Refund Policy from time to time.

Any changes will be published on this page, and the “Last updated” date will be revised accordingly.

If you have any questions about this Refund Policy or a refund request, please contact us: